Name Removal Service
There are many ways in which your name can get on to a mailing list. For example, you might have entered a competition, filled out a warranty card, attended an exhibition, subscribed to a magazine. Perhaps you have ordered a product through an 0800 number on a TV advertisement, from a catalogue or visited a website.
Businesses today understand the value of building relationships with customers. To help them do this, they create customer lists. Sometimes these lists are made available to other organisations so that they in turn can offer their products or services to potential customers. Additionally, there are numerous public directories in which your details might appear.
However, not everyone wishes to receive these offers.
What is the Name Removal Service?
The Name Removal Service has been set up by the Marketing Association (previously the DMA) in order to decrease the number of unwanted, unsolicited phone calls, mailings and faxes consumers receive from organisations. It is a free service offered to New Zealand consumers.
Why do I need to be on a list to get off lists?
Responsible marketers intending to mail, email or telephone consumers with a view to selling their services or products do not want to bother people who have said they don't wish to receive such information.
These marketers regularly receive an updated copy of the Marketing Association's Name Removal Service. They match the names and addresses on any list they intend to use against the names and addresses on the Name Removal Service to ensure that they do not contact those people.
What do I need to know about being on the Name Removal Service?
By being listed on the Service, you should notice a decrease in the volume of unsolicited calls or mail. However, the Marketing Association cannot guarantee to stop all mailings/phone calls/faxes.
Please note that it will not stop communications from organisations with which you have an existing relationship, e.g. your bank, your lawyer, etc.
If you have multiple addresses, such as rental properties and or holiday homes it is advisable to submit your details for each address.
You can have access to these details at any time to either update or amend them by contacting the Marketing Association by mail - Name Removal Register, Marketing Association, P O Box 47681, Ponsonby, Auckland.
What are my rights regarding my personal information ?
In the very first instance, any organisation with whom you have contact should advise you :
(a) if your personal information is being stored for later use
(b) the purpose for which the information is being stored
(c) who is going to have access to the information
(d) name and address of organisation collecting and holding the information, and
(e) your right to access and correct any information
Additionally, we recommend that they should give you the opportunity to advise them that you do not wish to receive any further mail, telephone calls or faxes… and honour your request.
How can I get my details entered on the Name Removal Service?
To have your name placed on the Name Removal Service, please fill in the request form (click here) or write to the Marketing Association with your full name, address and telephone number to Name Removal Register, Marketing Association, P O Box 47681, Ponsonby, Auckland. It is very important you write clearly and include ALL of the above contact details.
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