JUNE 2009 - Jericho Wins 2009 Vero Business Excellence Award
1 June 2009 - Jericho consolidated their reputation as New Zealand's leading provider of business email design and delivery services on May 28, by winning the Excellence in Business Support Award for the 1 to Many Business Services category (< $5M t/o) at the 2009 Vero Excellence in Business Awards held in Auckland.
The win signifies industry-wide confirmation that Jericho has been at the forefront of digital marketing for the past 8 years. Jericho’s Smartmail solution is a favourite with companies of all types and the Auckland-based team manages the design and delivery of online communications for Telecom, The Warehouse, Ezibuy and FlyBuys along with another 600 plus clients.
The independent judging panel from the New Zealand Business Excellence Foundation said Jericho’s commitment to business support is clearly demonstrated at all levels of the business.
In accepting the Award from Prime Minister John Key, Jericho’s Roanne Parker said “… each day we’re challenged to deliver ambitious projects that integrate, deliver exceptional ROI and get those companies far ahead of their competitors. The entry process forced us to look up and think about how we work. It’s benchmarked us against 5 other finalists and being recognised for our commitment to business support is humbling.”
The award, which saw Jericho beating out finalists including last year’s winners, the much-vaunted Xero, will be welcomed by Jericho’s latest Smartmail converts – APN’s NZ Herald, Ministry of Transport and the Mitre 10 group – who have joined the stellar client list already working with Jericho in the dynamic and fast-growing email marketing channel.
Excellence in business is more important than anything else Roger Bell, Chief Executive of Vero Insurance, the Foundation Sponsor of the awards, says. “The point of these awards is that the winners don’t end up just being excellent on one aspect of business – it goes right across the business – across leadership, strategy, people, processes and the results from all of those things. So it’s not just narrowly defined.”
BDO Spicers’ National Chair Judith Stanway says the Vero awards recognise businesses that are striving, and succeeding. “In doing so they give businesses great role models to aspire to follow,” she says. “In the current environment, when so many aspects of our working lives are uncertain, it’s important to do a good job and to do it right first time,” she says. “No one has the capacity or time to have to go back and re-do things at present: striving for excellence is therefore beneficial to the bottom line, not just the top one.”
“Excellence delivered to a well targeted audience equals guaranteed success!” says NBR’s Todd Scott, sponsor. “Whether it’s excellence in editorial content and commentary or excellence in advertising creative, in today’s economic environment nothing short of excellence is acceptable when so many people have a stake in the outcome. That’s why The National Business Review supports Vero in its recognition of excellence in the 2009 Vero Excellence in Business Support Awards.”
www.smartmail.co.nz
Judging Criteria
The VERO NZ Excellence in Business Support Awards recognise New Zealand organisations that excel in the provision of business support across a range of award categories.
The assessment framework used by the VERO Excellence in Business Support Awards is aligned to the internationally recognized and respected framework known as the US Baldrige Criteria for Performance Excellence which is an outstanding framework for both the assessment of and improvement of your business.
The US Baldrige framework is the criteria used by the VERO NZ Excellence in Business Support Awards by way of a process that is internationally calibrated. This process is thus ensuring consistency and rigor in the process.
The assessment process involves an Expression of Interest stage which is independently assessed followed by a more detailed written application that is assessed by trained National evaluators. Following the detailed evaluation Site Visits are conducted to verify and validate information and business approaches prior to the submission of a written report to the Judges.
Applicants in the VERO NZ Excellence in Business Support Awards can be assured of an unbiased and rigorous evaluation conducted by trained members of the National evaluator panel. Additionally applicants and finalists are able to request a feedback report from the evaluators that details areas of strength and areas of opportunity for their business. This can be an important driver for ongoing business improvement activities.
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