Do Not Mail and Do Not Call Service
There are many ways in which your name can get on to a mailing or telephone list. For example, you might have entered a competition, filled out a warranty card, attended an exhibition, subscribed to a magazine. Perhaps you have ordered a product through an 0800 number on a TV advertisement, from a catalogue or visited a website.
Businesses today understand the value of building relationships with customers. To help them do this, they create customer lists. Sometimes these lists are made available to other organisations so that they in turn can offer their products or services to potential customers. Additionally, there are numerous public directories in which your details might appear.
However, not everyone wishes to receive these offers.
What are the Do Not Mail and Do Not Call registers?
For several years the Do Not Mail and Do Not Call Services have been run by the Marketing Association in order to decrease the number of unwanted, unsolicited phone calls and mailings consumers receive from organisations. It is a free service offered to New Zealand householders.
NB : This service does not extend to businesses.
Why you need to be on a list to get off lists
Responsible marketers intending to mail or telephone consumers with a view to selling their services or products do not want to bother people who have said they don't wish to receive such information.
These marketers regularly receive an updated copy of the Marketing Association's Do Not Mail and/or Do Not Call registers. They match the names and addresses on any list they intend to use against the names and addresses on the Do Not Mail and/or Do Not Call registers to ensure that they do not contact those people.
What you need to know about being on the Do Not Mail and Do Not Call registers
By being listed on either or both of the registers, you should notice a decrease in the volume of unsolicited calls or mail. However, the Marketing Association cannot guarantee to stop all mailings or phone calls because not every company is a member of the Association.
Please note that it will not stop communications from organisations with which you have an existing relationship, e.g. your bank.
You can add new details if you move house - just complete a new form online at www.marketing.org.nz or write to the Marketing Association, P O Box 47681, Ponsonby, Auckland.
Your rights regarding your personal information?
In the very first instance, any organisation with whom you have contact should advise you:
(a) if your personal information is being stored for later use
(b) the purpose for which the information is being stored
(c) who is going to have access to the information
(d) name and address of organisation collecting and holding the information, and
(e) your right to access and correct any information
Additionally, we recommend that they should give you the opportunity to advise them that you do not wish to receive any further mail or telephone calls… and honour your request.
How to get your details entered on the Do Not Mail or Do Not Call registers
To have your name placed on either the Do Not Mail or Do Not Call registers (or both), please fill in the request form via the link on the right-hand side of the homepage at www.marketing.org.nz or write to the Marketing Association with your full name, address and telephone number to Do Not Mail or Do Not Call Register, Marketing Association, PO Box 47681, Ponsonby, Auckland. It is very important you write clearly and include ALL of the above contact details.
You are also welcome to include other family members or other persons in your household.
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