FAQs - Name Removal Register
How do organisations get my name?
There are many ways in which your name can get on to a mailing list. For
example, you might have entered a competition, filled out a warranty card,
attended an exhibition, subscribed to a magazine. Perhaps you have
ordered a product through an 0800 number in a TV advertisement, from a
catalogue or visiting a website.
Businesses today understand the value of building relationships with
customers. To help them do this, they create customer lists. Sometimes
these lists are made available to other organisations so that they in turn can
offer their products or services to potential customers. Additionally, there
are numerous public directories in which your details might appear.
However, not everyone wishes to receive these offers.
What is the Name Removal Register?
The Name Removal Register is administered by the Marketing Association (formally the Direct Marketing Association) and exists to decrease the number of unwanted, unsolicited phone calls,
mailings and faxes consumers receive from organisations. It is a free
service offered to New Zealand consumers.
Why do I need to be on a list to get off lists?
Responsible marketers intending to mail, email or telephone consumers with a
view to selling their services or products do not want to bother people who
have said they don't wish to receive such information.
These marketers regularly receive an updated copy of the Marketing Association's Name Removal
Register. They match the names and addresses on any list they intend to
use against the names and addresses on the Register to ensure that they do not
contact those people. Without the Name Removal Register, it would
not be possible to offer this service.
What do I need to know about being on the Name Removal
Register?
By being listed on the Register, you should notice a decrease in the volume
of unsolicited calls or mail. However, the Marketing Association cannot guarantee to stop
all mailings/phone calls/faxes.
Please note that it will not stop communications from organisations with which
you have an existing relationship, e.g. your bank, your lawyer, etc.
The Marketing Association will record the name and contact details you provide us with.
by providing your details in writing to us, you are giving permission for these details to be forwarded by the Marketing Association to organisations for the express purpose of stopping unwanted mail, phone calls etc.
Please note: The Marketing Association does not have any lists of people at their home
addresses. Any company that says they obtained your name from the
Marketing Association is giving you incorrect information.
You can have access to these details at any time to either update or amend them
by contacting the Marketing Association on 0800 222 332, or by mail - Marketing Association, P O Box 47681, Ponsonby, Auckland.
What are my rights regarding my personal information?
In the very first instance, any organisation with whom you have contact should
advise you:
- if your personal information is being stored for later use
- the purpose for which the information is being stored
- who is going to have access to the information
- name and address or organisation collecting and holding the information,
and
- your right to access and correct any information
Additionally, we recommend that they should give you the opportunity to advise
them that you do not wish to receive any further mail, telephone calls or faxes
… and honour your request.