Name Suppression Services

Do Not Call / Do Not Mail / Deaths List

Consumers have the right to opt out of receiving unsolicited marketing communications, whether by mail or telephone, at their home addresses. The Do Not Call and Do Not Mail lists, as well as the NZ Deaths List, are available by subscription for organisations. By washing contact lists against them, best practice is upheld: organisations don’t waste their time contacting people who don’t want to be contacted, they protect their brand, and the consumers are happy.

SUBSCRIBING TO THE NAME SUPPRESSION SERVICE

The Do Not Mail (DNM), Do Not Call (DNC) and Deaths Information files can be downloaded separately by NSS subscribers and are to be used solely for the purpose of suppressing names from outbound marketing communications lists.

NSS Subscribers are required to have an audit procedure in place to ensure that no NSS data is ever included in a final mail/output file. Details of the audit procedure must be supplied by subscribers to the Name Removal Manager, Marketing Association, PO Box 137266, Parnell, Auckland 1151, or emailed to contactus@marketing.org.nz prior to the NSS being supplied. We recommend that all records relating to the use of the NSS, including audit trails, be kept for 12 calendar months.

The Marketing Association is the proprietor of and beneficially owns all the copyright and all other intellectual property rights in the NSS in New Zealand, Australia and worldwide.

View Data Warranted Providers

Product Descriptions

Do Not Mail

Has been operating for 23 years (previously known as the Name Removal Register)
Contains over 100,000 records (as at March 2017)
Includes Postal DPID field where there is a match with the PAF
While every care is taken to ensure the accuracy of the information supplied, the Marketing Association accepts no liability for inaccuracy of information

Do Not Call List

Has been operating for 19 years (previously merged with the Name Removal Register)
Separate Do Not Call List was established October 2008
Contains over 160,000 records (as at March 2017)
Records domestic land-line phone subscribers
Includes Postal DPID field where there is a match with the PAF
Includes postal address
Includes a maximum of 3 telephone numbers per individual
While every care is taken to ensure the accuracy of the information supplied, the Marketing Association accepts no liability for inaccuracy of information

Deaths List

Contains over 10 years of historical data excluding those whose deaths has been registeres at an address other than their home address
Contains over 30000 records (as at March 2017)
The data is sourced from the Department of Internal Affairs’ Births, Deaths and Marriages division
Includes Postal DPID field where there is a match with the PAF
While every care is taken to ensure the accuracy of the information supplied, the Marketing Association accepts no liability for inaccuracy of information

If you have customers or clients who wish to be added to the Do Not Mail or Do not Call Lists you cannot do it for them, they must submit their own details. Please encourage them:

Online

www.marketing.org.nz, search Do Not Mail and Do Not Call

Mail

Do Not Mail and Do Not Call Lists
Marketing Association
PO Box 137266, Parnell Auckland1151

Subscriber Structure and Charges:

1. Subscribers can choose to receive 1, 2 or all 3 files (Deaths Index, Do Not Mail List, Do Not Call List). Visit the following link to see product descriptions for each of these services: https://www.marketing.org.nz/Services/Name_Suppression_Services

2.Subscribers fall into one of the following two categories:

Customer List Owner: For Companies, charities, research companies and/or organisations which use the Do Not Mail, Do Not Call Lists or Deaths Index to suppress contact from their own database. (Strictly for internal use by the Customer List Owner only).

	Customer List Owner
Deaths Index	$3,895
Do Not Mail List	$1,595
Do Not Call List	$1,595

Annual fees, excluding GST. Marketing Association Members receive a 25% discount (excludes individual members)

Data Service Providers:For use by list brokers, list owners who on-sell data, database service providers, fulfilment houses providing data services or any organisation which uses the Do Not Mail, Do Not Call Lists or Deaths Index to suppress names from their clients' databases.
Strictly for internal use by the Data Service Provider only.

	Data Service Provider
Deaths Index	$5,245
Do Not Mail List	$1,895
Do Not Call List	$1,895

Annual fees, excluding GST. Marketing Association Members receive an additional 25% discount(excludes Individual member).

3. To Subscribe to the suppression service you will need to review and complete the Subscriber Contract and Audit Agreement and return it to us at contactus@marketing.org.nz or PO Box 137266 Parnell, Auckland 1151

If you are interested in becoming a subscriber please contact us in the first instance to discuss your requirements, contactus@marketing.org.nz or phone 09 361-7760.

Terms & Conditions of NSS

1. The Marketing Association will supply the DNM, DNC or Deaths Information to the NSS Subscriber upon payment of the designated annually renewable fee and receipt of audit procedures as outlined above.

2. The DNM and DNC files can be downloaded by authorised subscribers at any time.

3. The Deaths Information will be updated monthly and subscribers will be advised when it is available.

4. The data or information furnished under this Agreement is for the use of: (a) a list owner who is an NSS Subscriber and will not be duplicated or made available to any other person, in whole or part in any form or manner whatsoever, except after obtaining written permission from the Marketing Association. (b) an NSS Subscriber who is a Data Service Provider acting as an agent on behalf of their client/s, e.g. a Listbroker, mailhouse or bureau managing lists on behalf of multiple clients, who will not duplicate the NSS or make it available to any other person, in whole or in part in any form or manner whatsoever, except after obtaining written permission from the Marketing Association.

5. The NSS is supplied for suppression purposes only. NSS Subscribers shall either: (a) flag records as "NSS Do Not Send" or similar on their internal database and exclude such flagged records from all unsolicited outbound communication selections, or (b) programmatically match and exclude from any unsolicited outbound communication files prior to output. At no time shall the NSS list or NSS-flagged records be specifically included in whole or part in any database selection.

6. The NSS file may not be used for vetting/validating any inbound communication, i.e. specifically filtering or checking an incoming name against the database.

7. The NSS is 'seeded' (dummy names included on the Register) to enable the Marketing Association to monitor both the mail delivery service and list usage.

8. While every care is taken to ensure the accuracy of the information supplied, the Marketing Association accepts no liability for inaccuracy of information.

9. The NSS Subscriber shall obtain the approval of the Marketing Association prior to any wording relating to the use of the NSS appearing in print or on the NSS Subscriber's website.

10. In the event that the NSS Subscriber discontinues access to the NSS or does not renew their annual fee they shall within 14 days destroy all NSS data and documentation, remove any NSS database flags and give written confirmation to the Marketing Association that this action has occurred.

11. The Marketing Association, or its appointed agent/s, may conduct a random audit of the NSS Subscriber's use and implementation of the NSS. Refer to General comments relating to audits above.

12. The Department of Internal Affairs reserves the right to conduct a random audit of the Marketing Association's Name Removal Service practices and procedures.

13. Any breach of the above Terms & Conditions will be regarded as a breach of contract and may be referred to the Office of the Privacy Commissioner.